Assertiveness & Influencing Skills
 
Assertiveness and influencing are the two key interpersonal skills in today’s workplace, as you can not influence effectively without being assertive.
 
The aim of this training programme is to provide you with a comprehensive understanding, and the practical application of assertiveness and influencing skills in the workplace.
 
You have the opportunity to self-assess your levels of assertiveness and your preferred influencing style, and are provided with behavioural tools and processes that enable you to apply your assertiveness and influencing skills in workplace situations.
 
Course Content:
  • How Assertive Are You?
  • Behavioural Definitions
  • Recognising Behaviours
  • The Six Levels of Assertion
  • The Benefits of Assertive Behaviour in the Workplace
  • Your Preferred Influencing Style
  • The Influencing Preparation Model
  • Preparing to Influence Effectively
You will learn:
 
Assertiveness:
  • Your levels of assertiveness in the workplace
  • Behavioural definitions: assertiveness, non-assertiveness, aggressiveness
  • How to recognise the 3 behaviours in workplace situations
  • The 6 Levels of Assertion
  •  How to apply ‘The 6 Levels of Assertion’ to workplace situations
  • How to recognise behavioural traits
  • The benefits of assertive behaviour in the workplace
 
Influencing:
  • Your preferred Influencing Style
  • How to Identify the 5 Influencing Styles
  • How to use the 5 Influencing Styles to achieve results
  • The Influencing Preparation Model
  • How to apply ‘The Influencing Preparation Model’ to workplace situations
  •  How to prepare yourself to influence effectively
  • Action Planning: implementing your skills in the workplace
Benefits:
 
This is a practical workshop, providing you with the skills to be more assertive and influential in the workplace.
 
 
Duration:  1 day              
Cost:  £195+vat/delegate
Course Code: JTPD02

To Book         Call Us On  01242 515086

or email us at:  enquiries@jupiter-training.com 
                  





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