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The NLP Business Toolkit (JTPD02)
OVERVIEW
The NLP Business Toolkit is a 2 day interactive workshop.
This course provides you with a powerful and practical business toolkit that includes effective NLP Communication Techniques and Change Models that are easily transferable to a variety of business environments.
By enrolling on this 2 day workshop you will discover how to get the results you want for your business.
WHO WILL BENEFIT FROM THIS WORKSHOP?
Are you?
- An owner of a small or medium sized business?
- Working in an organisation in a managerial, team leader or supervisory role?
- Working in the Customer Service sector?
- Working in a Sales environment?
If you answered YES to any of the above, this training is for you.
It's filled with tools and techniques that enable you to be more successful in achieving your business outcomes.
SHOULD YOU ATTEND?
Have you ever:
- Felt that you could be more effective in how you communicate with new and existing clients, colleagues & business associates?
- Failed to achieve your business outcomes because they lack clarity?
- Felt unable to generate and implement the changes that you know will benefit your business?
DO YOU WANT TO DISCOVER...?:
- Quick and easy techniques that enable you to communicate more effectively with clients, colleagues and business associates?
- How to identify, clarify and achieve your business outcomes?
- How to generate and implement changes that will benefit your business?
If you've answered YES.. this training is ideal for you!
COURSE CONTENT
Day 1 - Developing Interpersonal Skills
Effective Communication : Patterns of Rapport
- Understanding Communication Channels
- How to identify and use key verbal communication cues
- How to identify and use key non-verbal communication cues
Assertiveness
- How Assertive are You?
- Behavioural definitions: Assertive; Non-assertive; Aggressive
- How to develop your Levels of Assertion
Requests
- How to Make & Refuse Requests with ease
Feedback
- O.R.C.E.F. Model - How to give Effective Feedback
Managing Conflict
- Understanding conflict situations & roles
- How to mediate a conflict situation
- How to deal with difficult people
Influencing
- Understanding the difference between Influencing & Manipulation
- How to improve your Influencing skills
Day 2 - Generating Change
Thinking Styles: Patterns of Thinking
- Understanding your Thinking Patterns
- Understanding others Thinking Patterns
- How to use "Thinking Patterns" in the Business environment
Outcomes: Getting what you want
- How to Identify, Clarify & Achieve your outcomes
Anchoring States
- How to Access & Anchor Resourceful States
Problem re-framing
- How to "change the frame" from Problem to Outcome frame
Creativity
- How to use your creativity effectively - The Disney Strategy Model
| Introduction to Project Management | Project Management Foundation | Making the Project Difference | Effective Communication | The NLP Business Toolkit | Introduction to Coaching & Mentoring | Coaching & Mentoring Foundation | Introduction to Competency Based Recruitment | Competency Based Assessment Foundation |
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